Customer Sector Group Reviews
We have adopted a business model based on customer-oriented groupings called Customer Sector Groups (CSGs). This structure reflects our focus on the needs of our customers.
Each of the CSGs is a substantial business in its own right, and several are leaders in their respective fields. They have autonomy to optimise their businesses, with clear accountabilities. Refer to the following for a summary of HSEC performance for each of our CSGs over the reporting period:
